General information
The Geo W4 association operates an online shop for the organisation and handling of events. This shop can be used to purchase event tickets (admission tickets for the event without the option of return), free tickets and parking tickets for events organised by the association. It is also possible to purchase related geocoins, path tags and various fan merchandise (e.g. T-shirts). The shop can be accessed via the association's homepage on an event-specific basis.
- Homepage Association GeoW4 (https://www.geow4.at/)
Scope of application
The GTCs on which the contracts between the "Geo W4" association and the customers are based apply equally to the merchandise shop and the ticket shop. Customers are both consumers (B2C) and entrepreneurs (B2B).
Service description
Offers in the online shop are not legally binding and are valid while stocks last. The prices shown include VAT. The Geo W4 association reserves the right to change dates, which may occur at short notice due to weather conditions. There is no maximum or minimum number of participants for events. For certain tickets that require restrictions due to capacity reasons, the Geo W4 association reserves the right to introduce participant restrictions. This applies in particular to tickets for motorhome and caravan pitches, campsites, workshops and lectures. Event tickets are only valid once and will be validated upon entry by authorised representatives of the Geo W4 association.
Terms and Conditions Online Shop
Customer account
Customers can register in the online shop. Customer data is stored here and can be used for new orders.
Payment options
Prepayment
Payment deadline: The payment deadline is 14 days after invoicing. The SEPA credit note must be visible on the association account. Payments received after the payment deadline are invalid and will result in the order being cancelled. The amount credited to the association account will be refunded.
Fees: All costs and fees incurred for the payment shall be borne by the debtor. Differences to the invoice amount due due to fees charged to the payee will be demanded without exception. If the debtor does not comply with the claim, the order will be canceled and the amount transferred back. In this case, any fees will also be charged to the original debtor.
Zahlungsgebühr Sonderfälle (Schweiz):
Despite SEPA transfers, the "Geo W4" association is charged fees as the payee. As a non-profit organisation, we unfortunately have to pass these on to the payer. These are taken into account 1:1 in the shopping basket under "Payment fee".
Cash payment
Cash payment directly at the event on site is only possible if this option is indicated accordingly on site.
The payment methods may vary depending on the availability of the items. The "Geo W4" association reserves the right to deactivate or activate certain payment methods at its own discretion (without observing deadlines or explicitly informing customers).
Order process online shop
Customers have the option to register (customer account). When placing an order via the shopping basket, customers can access their customer account, create a new customer account or place an order without registering ("order as guest"). After entering the customer data, shipping method and payment method, the order can be checked and the order is bindingly completed by clicking on the "Place order" button. An email is sent to the address provided with the details of the goods ordered and the payment terms (bank details).
Delivery times
Tickets:
The tickets will be sent electronically to the email address(es) provided during the ticket ordering process once payment has been received. The tickets can be printed in PDF format, but the QR code required for admission can also be presented on site on a smartphone (e.g. Apple Wallet, etc.).
Merchandise item:
Pick-up is only possible during the event at the opening hours of the on-site shop or information point. The association reserves the right to offer alternative options (e.g. in the course of an event taking place before the event). However, there is no legal entitlement to early delivery.
Delivery by post is not provided for tickets or merchandise items (unless explicitly stated).
Performance deficiencies
The general warranty regulations apply to the products in the merchandise shop (replacement of defective goods; price reduction; cancellation of contract).
Retention of title
The "Geo W4" association reserves the right of ownership until the purchase price has been paid in full. In the event of a bona fide acquisition by a third party, the assignment of the purchase price claim against the third party shall be deemed to have been agreed in advance.
Compensation for damages
Participation is at your own risk. No liability claims can be made against the organiser, especially not during the event itself or when camping in the designated areas.
Contestation of errors
The "Geo W4" association accepts no liability for any pricing, typing, printing or calculation errors, either in the online shops or at the events. Errors on the part of customers are to be asserted in accordance with general civil law standards.
Cancellation rights
The "Geo W4" association explicitly informs customers of their cancellation rights in accordance with the Austrian Distance Selling Act. The Distance and Off-Premises Selling Act stipulates special requirements for contracts concluded electronically outside of business premises. Pursuant to Section 8 (2) FAGG, a trader must ensure that the consumer expressly confirms when placing the order that the order is linked to a payment obligation. If the ordering process requires the activation of a button or the activation of a similar function, this button or function must be clearly labelled with the words "order with obligation to pay" or a similar, unambiguous formulation that indicates to the consumer that the order is associated with an obligation to pay to the trader. If the trader does not fulfil the obligations under this paragraph, the consumer shall not be bound by the contract or his contractual declaration.
Durch die Schaltfläche „Weiter zur Kasse“ und die Schaltfläche „kostenpflichtig bestellen“ im Webshop sind die zwingenden Erfordernisse des FAGG erfüllt und der Vertragsschluss erfolgt im Zeitpunkt der Betätigung der Schaltfläche durch die Kundin bzw. den Kunden. Die Empfangsbestätigung per E-Mail weist nur deklarative Wirkung auf. In diesem Zeitpunkt beginnt auch der Fristenlauf hinsichtlich der Gewährleistung und eventueller Rücktritts- und Stornofristen.
Cancellation period and exception to the right of cancellation for distance contracts
Pursuant to Section 11 (1) FAGG, a consumer may withdraw from a distance contract or a contract concluded away from business premises within 14 days. It is not necessary to give reasons. The exercise of the right of cancellation is informal in accordance with Section 13 (1) FAGG, i.e. the declaration of cancellation is not bound to any particular form. However, in accordance with Section 18 (1) (10) FAGG, a consumer does not have the right to withdraw from distance or off-premises contracts for services in the areas of accommodation other than for residential purposes, transport of goods, rental of motor vehicles, delivery of food and beverages and services provided in connection with leisure activities, provided that a specific time or period is contractually stipulated for the fulfilment of the contract by the entrepreneur. Accordingly, there is no right of cancellation for all services provided by the "Geo W4" association in connection with leisure activities. This applies in particular to tickets for events, which is why all orders for tickets are binding and the customer is obliged to pay for them without exception.
Return of free tickets
Free tickets can be returned at any time up to the start of the event. Returns can be made using the e-mail address used for the order. (Procedure: enter e-mail address - e-mail sent via link - return tickets via the link provided).
Documentation of the event
As part of the events organised by the "Geo W4" association and in particular at the event venues, photos and videos are taken for documentation purposes and for reporting in the press (newspaper reports, association website) and social media (e.g. Facebook, Instagram, etc.). Photos and/or videos may be taken by members of the association or external photographers working on behalf of the "Geo W4" association. By registering for the event, the customer acknowledges that photo and video material depicting the customer will be used for the above-mentioned purpose without receiving any remuneration.
Contract language:
German
Applicable law:
Austrian law
Place of jurisdiction:
at the consumer's domicile, habitual residence or place of employment.
Application of the GTC:
The "Geo W4" association would like to expressly include its GTC in the contractual relationships with its customers. Customers can download and save or print out the GTC.
Severability clause:
"Geo W4" endeavours to draft its GTC as clearly and comprehensibly as possible. Should a contractual provision in the GTC used be unclear or incomprehensible and therefore invalid in accordance with Section 6 (3) KSchG, only this individual provision shall be wholly or partially invalid. On the other hand, the contract between the "Geo W4" association and the customer remains valid. The statutory provisions shall replace the invalid contractual provision; the remaining provisions shall remain unaffected. For the sake of good order, it should be noted that void provisions shall be subject to a contractual amendment based on dispositive law or the hypothetical will of the parties. Subsidiary consideration must be given to the practice of fair dealing.
Last update: 22 December 2025
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